Chicago
Project Manager (CPG)
We’re searching for an experienced client-facing project manager to work in a fast-paced agency who will thrive in a dynamic environment. You will be the sole project owner working closely with the account, production / studio, and asset management teams as well partner agencies and 3rd party vendors on a global Consumer Packaged Goods (CPG) account. You should be comfortable and experienced with direct client communication and managing multiple clients and projects.
RESPONSIBILITIES:
- Learn, understand and know the client, their products, services, brands, processes, tools, partners and audience
- Establish and maintain effective, trusted and collaborative working relationships with clients, agency partners and internal departments
- Be highly communicative and focused on pre-emptive problem solving as well as in managing the expectations of the client at all times, particularly with regard to turnaround times
- Look for opportunities to provide better support to the client
- Manage small-to-large multi-channel video/moving image, print and digital adaptation and regional localization projects including video (TV / OLV), social, collateral, web banners, websites and more
- Work within the client’s workflow tool to intake new projects, upload documentation / assets for review, intake feedback and deliver final files
- Review client briefs to determine if all requirements are met and work with the client and/or partner agencies to fill in the gaps
- Brief, define project scope and coordinate the estimation process with the studio team and 3rd party vendors
- Partner with the studio team and 3rd party vendors to create and manage detailed multi-phased project plans
- Manage day-to-day tasks, performing proactive identification of potential challenges and ensuring on-time and quality project deliverables
- Manage project scope, timeline and budget and document scope when additional requests are made
- Manage project communication internally and externally and document key meetings and decisions
- Manage invoice tracking and account billing for a project-based account
- Report overall project status internally and externally
-Coordinate handoff of final assets to the asset management team
QUALIFICATIONS:
- 2-4 years of experience with 2+ in an agency environment
- Client-facing experience required
- Experience working with partner agencies and 3rd party vendors a plus
- Consumer Packaged Goods (CPG) experience a plus
- Extremely well organized and detail-oriented
- Team player, positive attitude and strong work ethic
- Emotionally intelligent, collaborative and adaptable
- Comfortable with quick turn projects and solution-oriented
- A strong knowledge of best practices in project management
- Demonstrates strong writing and communication skills
- Effective negotiation and conflict management skills
- A high level of comfort with managing multi-channel projects in parallel
- The ability to see big picture while managing every last detail
- Experience with global campaigns and regional localization
- Production experience, including above-the-line (ATL), video (TV / OLV) and social media experience, a plus
- Proficiency in Excel, Word and PowerPoint
- SmartSheet and Google Drive/Docs experience a plus
- Must be open to early and late conference calls with global teams, when needed
- Must be open to travel in US and globally as needed
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eg+ is proud to be an Equal Employment Opportunity Employer. Designory does not discriminate on the basis of race, religion, disability status, protected veteran status, sexual orientation, or any other characteristic protected by federal, state or local laws.